Helping industry leading brands reach their biggest fans.
Disney Cruise Line
● Lead team Scrum and partner meetings
● Liaison for two tech studios. Help build and implement new page types and content configurations
● Trainer for new team member: responsible for onboarding, CMS training and best practices
● Subject Matter Expert for multiple content page types: FAQs, Bookables, Know Before You Go
● Collaborate with key stakeholders and open Jira tickets
● Recognition – Documented recognition for service sent to my leaders and their leaders
- Outstanding Work and Dedication, 03/22 – from Marketing Partner for work on an important Itinerary Launch
- Courtesy, Show, Efficiency, 05/22 – from teammate for work on an important Itinerary Launch
● Assisted with the relaunch of Universal Japan’s (USJ) website, which included delivering 79 new pages in 7 weeks
● Took responsibility to help organize page build efforts, including tracking and then auditing the delivered pages to ensure a timely delivery of USJ relaunch
● Created new pages for the Universal Orlando website redesign
● Built new pages, ensuring brand standards were met and troubleshooting issues (SiteCore).
● Updated and published weekly special offers, recipes and special event driven marketing pages
● Conducted site audits to ensure site functionality and content availability participating in new site development and release management schedules, in addition to testing new features and functionality
● Led the content development for the redesign of Pall.com (over 1,000 pages).
● Organized and prioritized website redesign projects by distributing daily tasks to UX designers and copywriters. Trained Business Unit leaders on utilizing Adobe Experience Manager (CMS).
● Planned kick-off meetings for project support with Business Unit leaders (UK, Japan, Germany, India and US). Managed writing vendor, a team of 50+ freelance writers, for website redesign